Privacy Policy | BlooTel Solutions

1. Introduction

BlooTel Solutions ("we," "us," or "our"), operated by Jordin Rusnack as a sole proprietorship based in Saskatoon, Saskatchewan, Canada, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at blootel.com and use our services.

2. Information We Collect

Personal Information You Provide

When you submit a form, request a quote, or contact us, we may collect:

Full name
Email address
Phone number
Company name
Industry
Messages and inquiries you send us
SMS/text messaging consent records (including timestamps and method of consent)

Automatically Collected Information

Device type, browser, and operating system
IP address
Pages visited and time spent on site
Referring website or source
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and quote requests
Deliver our services (website design, automation, reputation management, lead generation)
Send SMS/text messages with your explicit consent (see SMS Policy below)
Improve our website, services, and user experience
Comply with applicable laws and regulations
Protect against fraud and misuse

4. SMS/Text Messaging Policy

This section is critical for A2P 10DLC compliance.

Program Description

When you opt in, BlooTel Solutions may send you SMS/text messages including:

Appointment reminders
Project updates and status notifications
Promotional offers and announcements
Follow-up communications
Service-related announcements

Consent

We require your explicit opt-in consent before sending any SMS/text messages. Consent is obtained through our website forms with an unchecked SMS consent checkbox. Providing SMS consent is not a condition of purchasing our services or receiving any other benefit.

Message Frequency

Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out at any time by replying STOP to any text message from BlooTel Solutions. Upon receiving your STOP request, we will confirm your unsubscription and you will no longer receive SMS messages from us.

Help: For assistance, reply HELP to any text message, or contact us at [email protected] or (639) 392-0194.

Third-Party Sharing Policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

Service Providers: Trusted third-party services that help us operate our business (e.g., CRM platforms, email services). These providers are contractually obligated to protect your information.
Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, with appropriate notice.

We never sell your personal information to third parties.

6. Data Retention

General Data: Retained for 3 years from last interaction, then securely deleted.
SMS Consent Records: Retained for a minimum of 5 years as required for regulatory compliance.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

SSL/TLS encryption for all data transmitted through our website
Access controls limiting data access to authorized personnel only
Secure storage of consent records and personal information

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

8. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Opt-Out of SMS: Reply STOP to any text message at any time.
Withdraw Consent: Withdraw any previously given consent by contacting us.

To exercise any of these rights, contact us using the information in Section 12 below.

9. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our site and improve its functionality. You may disable cookies through your browser settings, though some features may not function properly.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

Company	BlooTel Solutions
Owner	Jordin Rusnack
Structure	Sole Proprietorship
Email	[email protected]
Phone	(639) 392-0194
Location	Saskatoon, Saskatchewan, Canada
Website	blootel.com

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein, including the Personal Information Protection and Electronic Documents Act (PIPEDA).